24Hr Callout Service

About Norwich Glass

Proud to be part of Norwich’s rich history of glass

Norwich Glass in its current form was started in 2006, though the company roots go back much further. We are proud to be part of the city’s rich history of glass making and installation; it is even believed that the company may have once been located at the site of what is now the Glass House pub on Magdalen Street.

Today, we serve customers in Norwich and beyond, operating from our workshop on Salhouse Road to provide a complete supply and fit service for homes and businesses across Norfolk and Suffolk.

We’re a dedicated team of expert glaziers who handle everything from replacement picture frame glass to complex commercial installations. From bespoke mirrors to commercial fitouts across Norfolk and Suffolk, as well as 24/7 emergency repairs, we pride ourselves on delivering a friendly, high-quality service.

The people behind the glass

At Norwich Glass Company, our people are at the heart of everything we do.

  • Lee, Director

    Lee is one of the two directors at Norwich Glass, overseeing the day-to-day operations while project managing complex commercial and residential installations.

    Lee, Director

    Lee is one of the two directors at Norwich Glass, overseeing the day-to-day operations while project managing complex commercial and residential installations.

    Role at Norwich Glass

    His responsibilities include:

    • Coordinating and supporting the team
    • Conducting site audits and toolbox talks
    • Managing health and safety, including risk assessments and method statements

    “No two days look the same,” Lee says – and that’s exactly how he likes it.

    Lee’s Journey

    Lee joined Norwich Glass in 2017 as a fitter. His dedication and glazing knowledge quickly saw him promoted to supervisor in 2019, and he stepped into the role of director in early 2023.

    His career spans 20 years, including roles at national glazing companies and running his own business, giving him a comprehensive understanding of the industry.

  • Aaron, Director

    Aaron is one of the two directors at Norwich Glass, coordinating the engineers’ diaries and dealing with any issues that may arise for the engineers or the office staff.

    Aaron, Director

    Aaron is one of the two directors at Norwich Glass, coordinating the engineers’ diaries and dealing with any issues that may arise for the engineers or the office staff.

    Role at Norwich Glass

    His responsibilities include:

    • Coordinating engineers’ schedules and day-to-day operations
    • Supporting engineers on site when needed
    • Managing customer enquiries and glass cutting services

    As a hands-on director, he combines leadership responsibilities with practical support for both customers and colleagues.

    Aaron’s Journey

    Aaron joined Norwich Glass in 2013, starting as a glazier and locksmith before being promoted to a supervisor and then becoming a director in early 2023.

    Prior to joining the company, Aaron began his career with a national glazing firm, progressing from an office-based role to trainee glazier.

    Today, he draws on his extensive industry experience and hands-on approach to help drive the continued success of Norwich Glass.

  • Carly, Operations

    Carly is involved in lots of areas of the business, including human resources, finance, advertising, operations and compliance.

    Carly, Operations

    Carly is involved in lots of areas of the business, including human resources, finance, advertising, operations and compliance.

    Role at Norwich Glass

    Her responsibilities include:

    • Supporting human resources, finance, operations, compliance and marketing
    • Developing policies, procedures and company documentation
    • Coordinating training and organisational improvements

    “I love the variety of my job and being able to get involved with lots of aspects of the business,” Carly says.

    Carly’s Journey

    Carly joined Norwich Glass in April 2024, bringing experience from large organisations across the retail, healthcare and public sectors.

    New to the glazing industry, she was attracted by the opportunity to make a real impact within a growing family business.

    Her role allows her to contribute across many areas of the company and play a key role in the continued development of Norwich Glass.

Your team have done an excellent job, and were pleasant to deal with at all times. I would not hesitate to recommend you to friends.

Richard, Barnham Broom

Search our glass products